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What a door-to-door saleswoman taught me about sunk cost fallacy

After breakfast, I was finally making progress on my new course for freelancers when— “When are you going to call Verizon?” Nhu, my wife, peered over the top of my laptop screen, voice laced with the kind of patience that wasn’t really patience at all. “After I finish this module,” I muttered, eyes glued to […]

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The Asian “Highway to Hell” method for max social media engagement

This morning I hunched over my coffee brewing station near our kitchen window. I watched the 100% AMERICAN* grown bean fuel drip-drip-drip from its white funnel into a steamy mason jar. I inhaled deeply, savoring the aroma o— “Want to see the newest social media trend in Vietnam?” My wife suddenly whispered over my right

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How to make numbers persuasive

Saw this morning the IRS is getting audited by a Japanese dog and an African-American billionaire. A lot of people online (who represent less than 1% of the population) aren’t happy about that. “Elon’s stealing our money!” Lol, what? The world’s richest man doesn’t need the crusty couch-pennies left over from your PT job microwaving

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Arsenic, Frodo and Harry…Good vs. Bad Storytelling in Marketing

This morning, I unsubscribed from an email newsletter I used to love. Why? Because I started noticing a pattern—and not in a good way. Every email followed the same tired structure: The Formula That Ruins Good Content At first, I didn’t notice. But over time, it became predictable. And predictability is the death of engagement.

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