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Why Intrigue (Not Self-Interest) Is the Most Powerful Sales Tool

Yesterday, one of your fellow cultists—er, readers—wrote in with trembling hands: Lol yes I can, Debbie. Let’s talk about Bill. “Gotta Reschedule, Car Got Stolen” A few days ago, I was supposed to hop on a sales call with Bill. (Y’all can call it an onboarding call, a discovery call, whatever. I call it what

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A/B testing nursery rhymes

This morning with my daughter, Nora, was an absolute blast. By “blast,” I mean a relentless assault of wailing, clapping, and desperate attempts to keep the peace through song. 🎶 “The wheels on the bus go round and round!” 👏 Clap. Clap. Clap. 🚨 “WWWAAAAAaaahhhh!” 🎶 “There was a farmer had a dog, E-I-E-I-O!” 👏

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Why (good) freelancers and businesses can’t find each other

Scroll through LinkedIn or Reddit on any given day, and you’ll see the same complaints on repeat: Freelancers: “I can’t find clients who don’t flake, underpay, and micromanage.”Businesses: “I can’t find freelancers who don’t flake, overcharge, and underdeliver.” Or put another way… “It’s impossible to find good work right now!”“It’s impossible to find good people

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When is now? The “low- IQ” fix for bad website conversions

Last night, standing in line at CVS trying to get tummy meds for my baby, I witnessed an absolute masterclass in communication breakdown. A young pharmacy clerk—let’s call him Broccoli Boy—instructed a customer:“Take two by mouth now, then take two twice per day as needed.” The customer, a man in Crocs and winter shorts (because

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